IT ServicesPhone: 814-871-7501Toll Free: 1-800-426-6668
Office Location:Palumbo Academic Center824 Peach St.
Wireless networking is available in all Gannon buildings. The wireless in all Gannon residence halls was recently upgraded to support the latest wireless technology with speeds up to 300Mbps. This network also accommodates a variety of other wireless devices including gaming consoles, media players, tablets and smartphones.
Gannon students are encouraged but not required to have personal computers on campus. Gannon students may purchase desktops and laptops through any vendor provided they meet minimum standards. View recommended configurations and student purchasing program information.
All Gannon students are provided free anti-virus software which is mandatory for accessing the University network. Other software packages from Microsoft, Adobe, and others are available to students at a discount.
Tech teams are in each of the freshman residence halls on move-in day to assist with connecting your computer to the network or other technology issues you may encounter.
More than just e-mail, Live@edu provides Gannon students with a number of productivity and collaboration tools, including 10 GB mailbox for email, 7GB of online file storage, group calendaring, shared online documents, Office Web Apps, and much more. And because Live@edu is browser-based, students can access all of these services from virtually any computer or mobile device with an Internet connection.
ITS provides more than 200 student access computers in eight labs through all of our academic buildings. Extended hours are provided in several locations for late night study. Computers provide access to University resources as well as specialty software. Students have access to high capacity laser printers with a quota of 500 pages per semester.
Some departments have specialized computer labs devoted to specific courses or majors. Some of these labs are:
Gannon has 110 teaching classrooms and labs equipped with instructional technology that includes an instructor station with projection for computer, DVD, and cable TV display.
Gannon's Learning Management System enables each course offered at Gannon an area for online communication, collaboration and sharing of course content. Faculty are able to use out LMS as an extension of the classroom – by sharing lectures, media and other course content with students.
Gannon provides online access to academic and financial information which includes the ability to:
Residence halls and campus apartments are equipped to deliver cable TV. Gannon’s service provides access to a wide variety of entertainment and educational channels.
In some resident halls, Gannon offers basic, local (non-toll) telephone service for students that request it. Students must provide their own phone.
The Gannon ITS Help Desk provides walk-in, phone, and online assistance for students with questions or problems regarding the technology services we offer. Hours are flexible with technicians available during regular business hours and phone support available on evenings and weekends to meet students’ needs.
The Student Technology Support Center located in Nash Library offers the same services as the Help Desk in Palumbo and a lot more. In addition to providing assistance with connecting to the Gannon network, technicians can assist with more in-depth Microsoft Office questions; scanning and manipulating graphics with Adobe Creative Suite and how to use the student SkyDrive system for document management. The Center offers more convenient evening and weekend hours for hands-on computer support.
109 University Square • Erie, Pennsylvania 16541-00011-800 GANNON-U (1-800-426-6668) or 814-871-7000